TERMS & CONDITIONS
Article 1 : Acceptance Of Terms
Acceptance of general conditions of sales is done when validating the order. By proceding to payment, the user indicates that he fully accepts the general conditions presented.
Article 2 : Sales Conclusion
The sale is done between both parties, and the property is owned by the buyer as soon as the payment is done, no matter what the delivery date is.
Article 3 : Disclosure Requirements
Five Pocket complete its duty of information and advice before the sale. Essential characteristics of the products are mentioned in detailed description along with article pictures.
Article 4 : Client Account
Registration is not required to access the website and to purchase.
Article 5 : Prices And Means Of Payments
The price of the article is effective at the moment the order is passed. The payment method include credit card. The discount codes are not applicable on shipment fees, unless otherwise stated.
The discount code will not be refunded in case of reimbursement.
Article 6 : Delivery Fees
The delivery fees will be confirmed to the customer before payment. Five Pocket is not liable for any delivery delay.
Article 7 : Unavailability Of Order
In exceptionnal circumstances, if the item ordered is not available, the customer can proceed for an exchange or be fully reimbursed of the total sum paid in no later than 30 days.
Article 8 : Quality Of Articles
The quantity and quality of the delivered goods shall be those specified at the order Five Pocket reserves the right to modify the article to be delivered in the supposition described in paragraph 2 of the Article R132 of the Customer Code. Articles sold by Five Pocket are previously used, all of our items are vintage pieces, they may show natural signs of wear & age.
Article 9 : Non-Compliance Of The Order / Damaged Item
It is stated in the Article L121-20-3 of the Consumer Code, that Five Pocket, as a professional, is strictly liable to the consumer for the proper execution of obligations under the contracted sales agreement.
Five Pocket may exonerate itself from the responsability by showing the proof the mis-execution the contract is due to the buyer, or by the impredictable action of a subcontractor or a case of force majeure.
In case of an anomaly at the delivery, if the products are deffectuous or non conform in nature (eg: wrong color), the customer must in the shortest time or the same day of receiving the order inform Five Pocket at the following address: contact@five-pocket.com
Any claim done more than 3 days after receiving the product will not be accepted.
The absence of claim or the lack of information by the customer in the 3 days term means that the articles delivered are satisfying and may not be the case of further liabilities.
Article 10 : Tax and Duties Policy
Please note that the recipient is responsible for all local customs and import duties.